Terms of Service for Avelora

Last updated: 07-01-2026

1. Introduction

Welcome to Avelora. By accessing our site at avelora.digital, you agree to these terms. Please read them carefully before using our services.

2. Services Overview

Avelora provides legal support for apartment purchases. Our offerings include advisory services, informational products, and physical materials designed to assist you through every step of your acquisition process.

3. Eligibility

To use our services, you must be at least 18 years old and have the authority to enter into binding agreements under applicable law. You also agree to comply with all local regulations.

4. Types of Offerings

4.1 Advisory Services

Personalized consultations, document review, contract negotiation, and closing support. These services are scheduled based on mutual agreement.

4.2 Informational Products

Digital guides, checklists, and templates delivered electronically. Access is granted immediately after purchase.

4.3 Physical Materials

Printed manuals and guides delivered by courier. Delivery times vary by location.

5. Refund Policy

5.1 Advisory Services

You may request a refund within 14 days of signing the service agreement, provided no significant work has commenced. To request a refund or to reschedule an appointment, please use our contact form or call +6586942208. Approved refunds will be processed within 30 days of confirmation.

Appointments may be rescheduled at no extra charge if requested at least 48 hours before the scheduled time.

5.2 Informational Products

Due to the electronic nature of digital content, all sales of digital guides and templates are final once access is granted. This policy ensures the protection of intellectual property and content integrity.

5.3 Physical Materials

If materials are unused and in their original condition, you may send them back within 30 days of delivery. Customer is responsible for shipping costs. Upon receipt and inspection, we will process a refund within 15 days.

6. Non-Refundable Services

Certain bespoke services, including urgent closing support booked less than 72 hours before the closing date, are non-refundable. These arrangements reserve specific time and expert resources that cannot be reallocated on short notice.

7. Limitation of Liability

Avelora’s total liability for any claim related to these services is limited to the amount paid by you for the specific service. We disclaim all other obligations and liabilities to the maximum extent permitted by law.

8. Contact Information

If you have questions or concerns about these terms, please contact us:

20 Bayfront Avenue, Marina Bay Sands, Singapore 018956, Singapore

Phone: +6586942208
Business ID: S6905047A